Privacy, in plain English
Nexq only asks for what a barbershop needs to manage your place in the queue or your booking.
What we collect
Your first name and mobile number. The shop uses your first name to recognise you, and your mobile number to send queue or booking updates.
Why we use it
To confirm a booking, remind you before it, tell you when you're nearly up, and let you manage or cancel your place. Nexq does not use these details for marketing.
How long we keep it
Your phone number is deleted 30 days after your visit. The shop may keep non-contact records, such as the service and timing, so it can understand how the day ran.
Loyalty stamps
If the shop uses loyalty stamps, Nexq counts visits using a one-way code made from your mobile number, not the number itself.
Stop texts
Reply STOP to opt out of texts. Your place or booking remains in the shop's system, but you won't receive further messages.
Ask for deletion
Contact the shop you booked with or joined. They can find your visit and handle your request.